Privacy Policy

Last Updated: September 15, 2025

Effective Date: September 15, 2025

This Privacy Policy explains how Dan Roberts Marketing ("we," "us," or "our") collects, uses, shares, and protects your personal information when you interact with our services, including booking consultation sessions and using our website.

Our Contact Information:


Email: [email protected]


Business Address: Norwood Suite,

Sheepbridge Business Centre,

655 Sheffield Road,

Chesterfield,

Derbyshire,

England,

S41 9ED

1. Information We Collect

Information You Provide Directly

When you book a consultation session or contact us,

we collect:

  • Full name

  • Email address

  • Phone number

  • Business name and details

  • Industry information

  • Marketing challenges and goals you share

  • Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we collect:

  • Like most websites, we use analytics tools to understand which pages you visit and how you found us

  • General location (city/country level) to understand our audience

  • Basic technical information to ensure our website works properly on your device

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

  • Schedule and confirm consultation appointments

  • Send appointment reminders via email, SMS, or WhatsApp

  • Provide consultation services and recommendations

  • Follow up on services provided

  • Process payments and maintain records

Marketing Communications

  • Send educational content, case studies, and industry insights

  • Share service updates and promotional offers

  • Conduct market research and surveys

  • Personalize marketing messages based on your interests

Business Operations

  • Improve our services and website functionality

  • Analyze website traffic and user behavior

  • Maintain business records and compliance

  • Provide customer support

  • Detect and prevent fraud

We want to be 100% clear:

👉 We do not sell, rent, or trade your personal information. Ever.

Your data is used only for the purposes outlined above, and only by us or trusted service providers acting on our behalf.

3. Legal Basis for Processing (UK/EU Users)

Under the UK GDPR and EU GDPR, we process your data based on:

  • Consent: When you voluntarily provide information and agree to receive communications

  • Contract Performance: To deliver consultation services you've requested

  • Legitimate Interests: To improve services, conduct marketing, and operate our business

  • Legal Obligation: To comply with tax, accounting, and other legal requirements

4. Information Sharing and Disclosure

We DO NOT sell, rent, or trade your personal information to third parties.

We may share your information only with:

Service Providers

  • Email platforms for sending communications and invoices

  • SMS/WhatsApp messaging services

  • Scheduling and booking platforms

  • Payment processors (for paying clients)

  • Analytics providers

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests

  • Protect our rights and property

  • Investigate fraud or security issues

  • Protect the safety of users or the public

5. Communication Preferences

What You'll Receive

By providing your contact information, you consent to receive:

  • Appointment confirmations and reminders

  • Follow-up communications about your consultation

  • Educational content and marketing emails

  • SMS or WhatsApp messages related to appointments

  • Promotional offers and service updates

Opt-Out Options

You can unsubscribe or opt out at any time by:

  • Clicking "unsubscribe" in any email

  • Replying "STOP" to SMS messages

  • Contacting us directly at [email protected]

  • Managing preferences in your account (if applicable)

Note: Even if you opt out of marketing communications, we may still send you service-related messages about appointments or consultations you've booked.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest

  • Access controls and authentication

  • Regular security assessments

However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

  • Fulfill legitimate business purposes

Generally, we retain:

  • Contact information: Until you request deletion or 3 years after last contact

  • Consultation records: 7 years for business and tax purposes

  • Marketing data: Until you unsubscribe or 3 years of inactivity

8. Your Rights

UK/EU Users' Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access: Request copies of your personal data

  • Rectification: Correct inaccurate or incomplete information

  • Erasure: Request deletion of your data (subject to legal obligations)

  • Restriction: Limit how we process your data

  • Portability: Receive your data in a portable format

  • Object: Opt out of processing based on legitimate interests

  • Withdraw Consent: Remove consent for future processing

  • Complain: Lodge complaints with the Information Commissioner's Office (ICO)

US Users' Rights

Depending on your state, you may have additional rights including:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt out of the sale of personal information

  • Right to non-discrimination for exercising privacy rights

Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days (or as required by applicable law).

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyze website traffic and performance

  • Provide personalized content

  • Enable certain website functionality

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality

  • Performance Cookies: Help us analyze website usage

  • Marketing Cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. California Consumer Privacy Act (CCPA)

California residents have specific rights under the CCPA, including:

  • Right to know about personal information collected, used, or disclosed

  • Right to request deletion of personal information

  • Right to opt out of the sale of personal information (we do not sell personal information)

  • Right to non-discrimination

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will:

  • Update the "Last Updated" date

  • Obtain additional consent if required by law

Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

  • Email: [email protected]

  • Data Protection Inquiries: Please include "Privacy Policy" in the subject line

  • Response Time: We will respond to privacy inquiries within 30 days